Veterinary Care Voucher Cards:
Get Help With Vet Bills in Northeast Ohio

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Frequently Asked Questions

UPDATED 12/10/2024: The application process will open in 2025. Until then, check out our list of resources. 

Current and past One Health Family Members have priority over new applicants.

If you cannot wait and need financial assistance immediately, here are other financial resources that may be able to help.

Voucher Cards can pay for most veterinary care goods and services that are medically and surgically recommended by a veterinarian. This only applies to vet care for dogs or cats. Search through our list of Veterinary Partners that accept Voucher Cards (red pawprints; select "Accepts Vouchers" from the dropdown list) as payment and confirm whether they are accepting Voucher Cards as payment. 

$250 should cover veterinary care needs for one healthy dog or cat needing an annual wellness visit that requires a physical exam, some disease tests (e.g. heartworm test for dogs, FIV/FeLV test for cats, and fecal exams), and core vaccinations (annual shots for adult dogs and cats). If you have puppies or kittens needing their first series of vaccinations, more than one pet (count only dogs or cats), or a sick pet, the vet bill(s) may be much higher than $250 in a one-year cycle.

Vouchers may NOT be used for the following items.
  1. Paying off old debt is NOT covered. You must make arrangements with your veterinary clinic to pay off your debt.
  2. Tail docking and ear cropping to meet breed standards are NOT covered.
  3. Goods and services that aren't medically or surgically necessary for your pet's health (or for your health benefit), such as microchipping, collars, leashes, toys, etc. are NOT covered.
  4. We do NOT cover other types of animals. The only animals we help are dogs and cats.
  5. We do NOT help stray animals or community cats. The only animals we help are dogs and cats living with you.

If you have needs that aren't met by our Voucher Card program, check out these other Northeast Ohio pet resources.

There are three basic requirements.

  1. A dog or cat must live with you. 
  2. You must live in Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, or Summit County, Ohio.
  3. You must have a household income at or below 200% of the current federal poverty guidelines.

Acceptable forms to prove financial need include the following.

  1. Medicaid card
  2. SNAP card
  3. WIC card
  4. Benefits letter from Supplement Security Income (SSI) - see the Table below
  5. Benefits letter from Security Disability Insurance (SSDI) - see the Table below

You must provide a copy of any one of the documents listed above during the application process. No other documents will be accepted as proof of meeting financial income.

The Table below lists monthly household income based on the number of people living in your home and the 2024 poverty rates.

Total # of people in your household: Your monthly household income must be no more than:
1 $2,510
2 $3,407
3 $4,303
4 $5,200
5 $6,097
6 $6,993
7 $7,890
8 $8,787

We used to have waiting lists. Not now. Our policy changed to the following. 

  1. We will announce the number of available Voucher Cards to those who've benefitted in the past.
  2. Applicants will be screened to meet eligibility requirements.
  3. After all Voucher Cards are distributed, the application process will stop.
  4. The application process will restart when we have more Voucher Cards to distribute.

Despite our best efforts to raise money to support the Voucher Program for everyone who asks for help, there are times when we cannot provide you with a Voucher Card or the funds to cover all your vet care needs.

If you cannot wait and need financial assistance immediately, here are other financial resources that may be able to help.

The application form will be made available in 2025. Check back for updates.

🚧Construction in progress. Please pardon our dust. 🚧

You are a One Health Family Member if you receive a Voucher Card. In the past, we've sent packets of information with your Membership Letter and Voucher Card.

To save costs, we've switched to sending you or someone you trust an email with your membership information and links to the information below. Voucher Cards will be mailed to you. However, you may use the email to demonstrate you have a valid Voucher Card with the card number.

These are the materials you can download and print out if needed. 

  • Benefits Guide
  • List of Veterinary Partners accepting Voucher Cards as payment
  • Making Veterinary Care Affordable for You tri-fold
  • Requesting assistance for dental care - only available at Aurora Animal Care Center - or spay/neuter procedures to prevent the birth of unwanted puppies and kittens - only available at Streetsboro Veterinary Center or Aurora Animal Care Center; restrictions apply.
  • Benjamin Rose Institute on Aging resources; restrictions apply.