Veterinary Care Voucher Cards:
Get Help With Vet Bills in Northeast Ohio

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Frequently Asked Questions

UPDATED 1/13/2025: The online application process is currently CLOSED.

If you cannot wait and need financial assistance immediately, here are other financial resources that may be able to help. For other assistance, check out our list of resources

Voucher Cards can pay for most veterinary care goods and services that are medically and surgically recommended by a veterinarian. This only applies to vet care for dogs or cats.

Search through our list of Veterinary Partners that accept Voucher Cards (red pawprints; select "Accepts Vouchers" from the dropdown list) and confirm whether they are accepting Voucher Cards as payment. 

$250 should cover veterinary care needs for one healthy dog or cat needing an annual wellness visit that requires a physical exam, some disease tests (e.g. heartworm test for dogs, FIV/FeLV test for cats, and fecal exams), and core vaccinations (annual shots for adult dogs and cats).

If you have puppies or kittens needing their first series of vaccinations, more than one pet (count only dogs or cats), or a sick pet, the vet bill(s) may be much higher than $250 in a one-year cycle.

Vouchers may NOT be used for the following items.
  1. Paying off old debt is NOT covered. You must make arrangements with your veterinary clinic to pay off your debt.
  2. Tail docking and ear cropping to meet breed standards are NOT covered.
  3. Goods and services that aren't medically or surgically necessary for your pet's health (or for your health benefit), such as microchipping, collars, leashes, toys, etc. are NOT covered.
  4. We do NOT cover other types of animals. The only animals we help are dogs and cats.
  5. We do NOT help stray animals or community cats. The only animals we help are dogs and cats living with you.

If you have needs that aren't met by our Voucher Card program, check out these other Northeast Ohio pet resources.

There are three basic requirements.

  1. A dog or cat must live with you. 
  2. You must live in Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, or Summit County, Ohio.
  3. You must have a household income at or below 200% of the current federal poverty guidelines. (See the table below)

You must provide a copy of any one of the documents listed below during the application process. No other documents will be accepted as proof of meeting financial income.

  1. Medicaid card
  2. EBT Card for the Supplemental Nutrition Assistance Program (SNAP)
  3. WIC card
  4. Benefits letter: Supplement Security Income (SSI)

The Table below lists monthly household income based on the number of people living in your home and the 2024 poverty rates.

Total # of people in your household: Your monthly household income must be no more than:
1 $2,510
2 $3,407
3 $4,303
4 $5,200
5 $6,097
6 $6,993
7 $7,890
8 $8,787

We emailed ~740 current and past One Health Family Members on 1/13/2025. We had 56 spots available and within hours we received 70 applications. We knew these would go quickly.

If you did not receive an email, these are the most common reasons with suggested solutions in italics.

  1. The email was sent to your spam folder - check your spam folder
  2. The most recent time we delivered Voucher Cards to you was before 1/1/2022 or on or after April 12, 2024 - you will be automatically included in the next email announcement
  3. Your email box was full - delete old emails you no longer need; review emails with attachments and delete those first and then delete them from your trash folder to free up space
  4. The email address we had on file was not valid - if your email recently changed, we need your new email address
  5. You unsubscribed from our email list - you can always resubscribe to our email list

Once more slots become available, another email announcement will be delivered with a link to the online application form. 

As always, there will be a limited number of available slots. Once all the available slots are filled, the online form will no longer be available.

NO PAPER APPLICATIONS WILL BE ACCEPTED. NO EXCEPTIONS.

You are a One Health Family Member if you receive a Voucher Card. In the past, we've sent packets of information with your Membership Letter and Voucher Card.

To save costs and increase efficiency, we've switched to sending you or someone you trust an email with your membership information and links to the information below.

Voucher Cards will be mailed to you. However, you may use the email to demonstrate you are a One Health Family Member with a valid Voucher Card number.

Below are links associated with member benefits. 

  • Benefits Guide
  • List of Veterinary Partners accepting Voucher Cards as payment
  • Requesting assistance for dental care - only available at Aurora Animal Care Center - or spay/neuter procedures to prevent the birth of unwanted puppies and kittens - only available at Streetsboro Veterinary Center or Aurora Animal Care Center - NOTE - restrictions apply.
  • Making Veterinary Care Affordable for You (🚧Construction in progress. Please pardon our dust. 🚧)
  • Benjamin Rose Institute on Aging resources- NOTE - restrictions apply. (🚧Construction in progress. Please pardon our dust. 🚧)

We no longer have a waiting list. Our policy changed to the following. 

  1. We will announce the number of available Voucher Cards to those who've benefitted in the past three years by email.
  2. Applicants will be screened to meet eligibility requirements.
  3. After all Voucher Cards are distributed, the application process will stop.
  4. The application process will restart when we have more Voucher Cards to distribute and we will email an announcement at that time.

Despite our best efforts to raise money to support the Voucher Program for everyone who asks for help, there are times when we cannot provide you with a Voucher Card.

If you cannot wait and need financial assistance immediately, here are other financial resources that may be able to help.

Use the short form below to be notified by email when Veterinary Care Voucher Card slots are available to those new to the program.

ALL FIELDS ARE REQUIRED